Experience Manager

Marketing automation journey

Activate triggers for experiences: pre-stay, in-stay, post-stay and let the simple tech do the work instead of you. Personalise your guests’ stay every step of the way – from booking a room to coming back to the hotel

Gamification and surprises

Gamified engagement that spans digital and physical world, like instant games, treasure hunt, small personalized gifts and smart messaging. Behavioural psychology employed to deepen the relationship with your brand.

Digital Word-of-Mouth

It’s your genuine referral. Guests don’t sell their friends, you empower them to gift their friends. Make every engagement shareable, encourage your guests to create and share generated content. Your excited guests have friends and families – make an introduction simple and measure the effects. As in $ and New Customers.

Positive Review boost

Get guest feedback during their stay, while you can still influence it. Tackle bad reviews before they happen. Send micro surveys while your guests are still in the hotel. If they’re content, send them an invitation to post reviews online.

Smart ambiance

We set the stage for your WOW moments. Powered by psychology, delivered by technology. Let your guests choose Wake up, Go to sleep or Relax ambiance empowered with dedicated music, lights and scent.